Banking

Banking is one of the most paperwork-intensive, tightly scrutinised sectors — and one where Mathenson's document management approach fits branches and back offices of any size.

Banking runs on documents — account opening files, KYC records, loan and project-finance files, cheques and vouchers — held under retention rules that outlast the systems they were created in. Mathenson digitises and manages those records for branches and back offices: indexed and searchable, with an audit trail over every action, controlled access, and version, backup and restore behaviour that stands up to regulatory scrutiny. The approach scales from a single branch archive to a bank-wide back-office operation.

Records and information challenges in this sector

  • Scanning and indexing of account-opening, KYC, loan and project-finance files
  • Index values, tags and profile templates applied at capture for direct retrieval
  • Content search across digitised files, including AND / OR / EXACT operators
  • Document-level encryption and role-based access control
  • Audit trail recording every action on a document — creation, modification, export or deletion
  • Version tracking with ownership and timestamps, plus check-in / check-out
  • Annotation, notes and text redaction viewable only to privileged users
  • OCR and image-quality improvement on scanned records
Bank account and KYC files being digitised for branch and back-office retrieval

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