Financial Services
Mathenson digitises, indexes and manages the document files financial institutions hold on accounts, customers and transactions.
Financial institutions hold large volumes of customer, account and transaction documentation, retained for long periods and consulted often. Mathenson converts those files into indexed digital records and manages them in a document-management environment: capture and indexing, content search, controlled access by role, and an audit trail over document activity. Engagements are scoped around the records involved, the index fields required, who may see what, and the systems the completed records will be used in.
Records and information challenges in this sector
- Digitisation and indexing of account, customer and transaction document files
- Retrieval by index value, tag or content search rather than physical filing order
- Role-based access control, so document visibility follows the user
- Audit trail over document activity
- Conversion of legacy paper already held in storage
